Shipping Times & Costs
We offer FREE shipping & return on international orders and mainly UAE.
We ship all international orders via DHL Express International.
Delivery within UAE cities shall be in 1 – 2 working days and from 7 to 10 working Days to Other Countries. Avoid any delivery delay by providing your full address along with your contact details.
Order delivery time is 10-14 business days to any country
Pre-order: Delivery time is 14-30 business days.
Please be noted, that Goods may dispatched by the below mentioned Service Providers of RRK GARMENTS TRADING L.L.C from:
- Istanbul (Turkey), Service Provider RELAX TEKSTİL.SAN.VE.TİC.LTD.ŞTİ, address MEHMET NEZİH ÖZMEN MAHALLESİ KIZILAĞAÇ SOKAK NO:3/A MERTER GÜNGÖREN İSTANBUL
- Yerevan (Armenia), Service Provider Limited Liability Company «D.M.D.V», RA, Yerevan, Adjapnyak, st. Hasratyan, bld. 10, apt 40, code 0034
It means that for some countries it is obligatorily to pay taxes and duties.
We ship to your destination on a DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on site are exclusive of all taxes and duties. When your order arrives at Customs, you are responsible for paying all import duties, customs and local sales taxes. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing an order.
Attention: In case when your order has been delivered and you deny to pay the taxes according to the legislation of your country, we are obliged to withhold the return charges from the amount paid to the Rasario.
Full Price: Products purchased at full price are eligible for Return&Exchange for a full refund within 14 days from the date that the Product was delivered to you, but no later than 30 days after shipping
Promotions: Products that are purchased with a Promotion/sale are eligible for Return&Exchange for a full refund within 7 days from the date that the Product was delivered to you.
Final Sale: Products purchased on final sale (as further described below) are not eligible for return or a refund. Exceptions may apply
Orders made to individual measurements are non-refundable and non-exchangeable.
Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials, including Rasario and designer hanging tags. Other designer packaging such as belts, dust bags, authenticity cards, and leather tags should all be included where provided.
Please note: once your pre-order item has shipped, we are unable to cancel or make changes to your order.
When you receive your order, check your packing slip for our return policy and process. We will gladly accept refunds on merchandise that has
not been worn, washed, or altered, with tags still attached and in the original packaging, within 14 days from the ship date. This excludes any
shipping or handling charges.