Rasario offers complimentary Return&Exchange shipping on all orders for items eligible for return in accordance with this Return Policy. Subject to certain conditions and exceptions explained below in this Return Policy, and unless otherwise expressly indicated on a Product’s detail page at the time of purchase, we are pleased to accept timely returns of certain new and unused Products, as follows:
- Full Price: Products purchased at full price are eligible for Return&Exchange for a full refund within 14 days from the date that the Product was delivered to you, but no later than 30 days after shipping
- Promotions: Products that are purchased with a Promotion/sale are eligible for Return&Exchange for a full refund within 7 days from the date that the Product was delivered to you.
- Final Sale: Products purchased on final sale (as further described below) are not eligible for return or a refund.
- Orders made to individual measurements are non-refundable and non-exchangeable.
Please, keep in mind the compulsory taxes on the customs.
In case when your order has been delivered and you deny to pay the taxes according to the legislation of your country, we are obliged to withhold the return charges from the amount payed to the Rasario.
Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials, including Rasario and designer hanging tags. Other designer packaging such as belts, dust bags, authenticity cards, and leather tags should all be included where provided.
Process of return you may see here